[ LEGAL ] - terms
Business and Booking Terms
These terms explain online booking, payment of the full price, and the subsequent project start for AVM Forge packages.
This English version is provided for information. If the versions differ, the German version controls.
The consumer section is implemented as a technical pre-release draft. Consumer ordering remains disabled until Austrian legal and tax review is complete.
Terms applying to all customers
1. Provider and scope
The provider is Sven Avmedoski - AVM Forge, Kadettengasse 29, 8041 Graz, Austria. These terms apply to the website and webshop packages, selected add-ons, and their online booking and payment.
A written order confirmation takes priority where it expressly records different or additional project details.
2. Review, booking, and contract formation
Before payment, the review shows package scope, selected add-ons, and the total project price. Prices shown are final prices. Stripe’s final payment button clearly indicates the obligation to pay.
Successful payment makes the booking binding and forms the contract for the scope summarized in Checkout. AVM Forge sends the next steps and planned project start within one business day.
3. Scope and customer cooperation
Scope follows the package description and checkout add-ons. Ongoing care and monthly retainers are not part of online payment and require a separate agreement.
The customer supplies content, approvals, access, and lawfully usable media on time. Late cooperation moves delivery dates reasonably. Work beyond confirmed scope is quoted before implementation.
4. Prices and payment
Project prices are displayed in euros as final prices. The total shown in Checkout is not increased afterward.
Booking charges the full package price together with any selected one-time add-ons. Stripe creates a paid invoice.
5. Timeline, revisions, and acceptance
The quoted timeline starts after successful payment and delivery of the agreed starting content. Included revision rounds follow the selected package.
AVM Forge submits the work for review. Defects must be described specifically. Production use counts as acceptance; mandatory statutory rights remain unaffected.
6. Rights, third-party components, and handover
After full payment, agreed rights in custom work are transferred. Open-source software, fonts, payment services, and other third-party components remain subject to their own licences and terms.
Code, agreed content, domain, and accounts are handed over as stated in the order confirmation. Portfolio use occurs only where legally and contractually permitted.
7. Hosting, care, and communication
Included hosting and support periods follow the package description. Later care does not renew automatically and requires a separate agreement.
Project notices and confirmations may be sent by email. Customers must keep their address current and check spam filtering.
Additional business-customer terms (B2B)
1. Business status
Selecting “Business” confirms that the order relates to a trade, business, craft, or profession. Private individuals are governed by the consumer terms below instead.
2. Warranty, liability, and late payment
Business customers are subject to Austrian UGB warranty rules. Liability for slight negligence, consequential loss, lost profit, and data loss is excluded where lawful; gross-negligence liability is limited to typically foreseeable loss. Personal injury and mandatory liability are unaffected.
Statutory business default interest applies to late payment. Set-off and retention require an acknowledged or finally adjudicated claim.
3. Law and venue
Austrian law applies, excluding conflict rules and the CISG. For business customers, the competent court at AVM Forge’s registered location is agreed.
Additional private-customer terms (B2C)
1. Pre-contract information and confirmation
Before payment, private customers receive essential characteristics, total price, expected performance time, contact details, and warranty and withdrawal information. The immediate payment email confirms the booking, selection, amount, applicable terms, and next steps on a durable medium.
2. Withdrawal and early performance
Consumers may generally withdraw from a distance service contract within 14 days without giving a reason. The period begins when the contract is concluded. Details, a model form, and an electronic request are available on the linked withdrawal page.
Work starts before the period ends only after a separate express request. Withdrawal after requested early performance may result in a legally permitted proportionate charge for work already supplied. The right ends after full performance only where all statutory consent and acknowledgment requirements are satisfied.
3. Statutory warranty and liability
Mandatory consumer warranty and liability rules apply without the B2B limitations. No limitation applies to personal injury, intent, gross negligence, or other mandatory claims.
4. Law and competent court
Austrian law applies without removing mandatory protections of the consumer’s country of habitual residence. Mandatory consumer venues apply to claims by or against consumers.
B2B 2026-07-29-b2b-v2 · B2C 2026-07-29-b2c-draft-v2
Questions about these terms: [email protected] - any language
AVM FORGE · Sven Avmedoski · Kadettengasse 29, 8041 Graz